We are looking for a Senior Business Analyst to help deliver a wide range of complex projects and programmes whilst also helping to stand up and develop the key business analysis processes that will underpin the new Project Management Office in the Commercial function.

 

 

The projects will primarily be focused on transforming how we connect and engage with our supporters locally and globally, through our digital platforms, membership proposition, the stadium or our retail and stadium tours.

 

 

 

 

Who we are

 

 

We are one of the most famous clubs in world football, with a rich heritage and history of success – read more about our history, here.

Beyond that, we are passionate about our local community and, behind the scenes, we have a wide variety of opportunities and career paths for all. We have a very defined purpose: to act for a winning team, culture and community. We achieve this by ensuring we are courageous in the pursuit of progress, we champion our community and each other, and that we do the right thing (even when no one is looking).

 

 

 

 

Your day-to-day

 

 

Work with stakeholders to identify and document project requirements. Conducting interviews, workshops, and surveys to understand user needs and pain points
Analyse requirements to ensure that they are complete, accurate, and aligned with project goals and success measures
Document the requirements and business logic in a clear and concise manner that can be easily understood by the development and engineering team
Communicate the requirements and acceptance criteria to the development team and ensure that they have a clear understanding of what needs to be built
Manage change requests to requirements as they arise and ensure that they are properly prioritised and communicated
Consistently map processes in a clear and easy to follow way and identify areas for process improvement and optimisation
Provide leadership and direction for project stakeholder groups by building and motivating team members to meet project goals
Lead on the design and implementation of robust business analysis processes across the Commercial department
Lead and manage a team, guiding and supporting your team while establishing a culture of high performance
As part of the PMO Leadership Team, work with the Programme Lead and Senior Project Manager to successfully stand up and build the Commercial PMO department from scratch

 

 

 

 

What we are looking for

 

 

Proven experience in a business analysis role
The ability to manage multiple projects concurrently
Strong proficiency in data analysis tools such as Microsoft Excel, SQL, or other relevant software
In-depth knowledge of business analysis methodologies, tools, and best practices
Proven experience in facilitating workshops, meetings, and requirement gathering sessions
Experience with process modelling and visualization tools (e.g., Visio, Lucidchart)
Professional certification in business analysis (e.g., CBAP, PMI-PBA) Desirable
Agile or Scrum methodology experience
A proactive, collegiate, and positive approach, with a proven ability to build strong relationships with key internal and external stakeholders across all levels of the business
Experience of building, leading and managing teams that work across a wide range of activities and disciplines whilst driving a culture of high performance

 

 

 

 

Why choose us

 

 

At Arsenal, we want everyone to feel a sense of trust and belonging, so we are proud of both our club values and also what we offer to our employees. As one of our Gunners, you will receive:

 

An exciting reward and recognition scheme
Generous holiday allowance which increases with your length of service
Great internal learning and development programmes
A flexible hybrid working model
Priority access to apply for match tickets
A competitive health and wellbeing benefits package
A leading Employee Assistance Programme
Great discounts with some of our Partners

 

 

 

 

Arsenal for Everyone

 

 

Arsenal for Everyone is our commitment to promoting and embracing equality, diversity and inclusion, so that everyone connected to the club feels like they belong to the same Arsenal family. We believe that diversity of background, skills and experience drives our success on and off the pitch.

 

 

 

 

Disability Confident Leader

 

 

We are a Disability Confident Leader. We actively welcome and encourage applications from people with disabilities and long-term health conditions. If you need disability-related adjustments to the recruitment process, please indicate this in your application.

If you are likely to meet the definition of being a ‘disabled person’ according to the Equality Act 2010, you may be eligible to apply for an interview via the Disability Confident Scheme – please indicate this in your application form below. The information you share with us about your health or disability will not be used in recruitment decisions.

 

 

 

 

Application Closing Date – Monday 22nd July 2024

 

 

Please note: we reserve the right to close the position early if application volumes are particularly high. We encourage you to get your application in sooner rather than later.

 

Good luck!